The Business Challenge :
Auto Insurance companies are often faced with claims that must be processed quickly and efficiently. To streamline core claims processes from both a qualitative and quantitative standpoint and reduce claims cycle times by automating and increasing productivity of both field employees and office staff.
Some key points in the claims processing cycle are :
Scheduling and assignment of claims - dispatch the right claims adjuster with notification of the situation and Speed hand-offs to claim handlers---reduces cycle time.
Negotiate and settle - Settle based on up-to-date information from on demand access to back-end information. Claims adjusters in the field can now capture and send claims data.
Closing the file - Speed the time it takes to resolve claims and settlement and close the file, enabling improved underwriting and management reporting capabilities
The Solution :
Envision’s SmartMotorClaims™ Insurance solution provides a packaged and customizable solution to help manage both the data collection as well as the information presentation. Our Mobile Insurance claims solutions helps in
- Increase claims adjuster productivity to reduce costs and cycle times.
- Improve profitability by increasing customer satisfaction and loyalty.
- Reduce administrative costs by minimizing errors and streamlining claims processing.